سياسة الشحن

Shipping Policy

Thank you for choosing Authentica World! Here’s everything you need to know about our shipping process:

Order Processing

All orders are shipped within 2 business days from our warehouse in Dubai. Please note that processing times may be longer during holidays, product launches, limited-edition releases, and promotions.

Shipping Options

We offer the following shipping options:

  • Quiqup courier (domestic delivery)

    • UAE: 2-3 Business Days – FREE

  • DHL EXPRESS (international deliveries)

    • GCC: 2-3 Business Days – AED 106

    • Europe: 4-8 Business Days – AED 120

    • Rest of the World: 4-10 Business Days – AED 120

    • FREE worldwide delivery on orders over 1200 AED / 330 USD

Please keep in mind that estimated delivery times are guidelines and may be affected by payment authorization, customs clearance, or other unforeseen circumstances.

Order Cancellations

Unfortunately, we cannot accept cancellations once an order has been dispatched. If a shipment is undeliverable due to reasons such as refusal to pay import taxes, incorrect addresses, or multiple failed delivery attempts, the package may be abandoned at the recipient’s expense. We also cannot be held responsible for lost or stolen packages.

Taxes & Duties

We ship all items delivery duty unpaid (DDU). This means that international packages may be subject to local taxes, customs duties, and fees imposed by the destination country, known as Import Fees. These charges are not included in the order total and are the responsibility of the recipient.

If you choose to refuse a shipment from Authentica World, you will be responsible for the original purchase price, shipping charges, any incurred Import Fees, and the cost of returning the package.

Acknowledgment

By placing an order, you acknowledge and accept these shipping terms. If you have any questions or need assistance, please don’t hesitate to reach out to us at info@authenticaworld.com.

Thank you for your understanding and support!