F.A.Q.
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How Long Does An Order Take To Arrive?
UAE orders are being delivered within 2-3 business days.
International orders normally arrive within 1 week of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
Please read our Returns & Exchane policy here
How Can I Choose The Right Size For Me?
Please follow the measurement guide on a product page for the precise measurements of each product
Which Payment Methods Do You Accept?
We accept the following payment methods for online purchases:
• All major credit cards, as shown at checkout
• Tabby
• Apple Pay, Google Pay
Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area. You will also receive a message from us with the shipping details when the purchase is handled to our Partner Courier