Authentica Cotton T-Shirt Unisex White

Cotton Fabric Care Guide

To keep your cotton garments looking their best, always follow the care instructions on the label and use these additional guidelines:

Washing:

1. Machine Wash: Use cold or warm water on a gentle cycle to prevent shrinkage and fading.
2. Hand Wash: For delicate items, hand washing in cold water is recommended.
3. Separate Colors: Wash dark and light colors separately to avoid color bleeding.

Drying:

1. Air Dry: Hang or lay flat to dry whenever possible to maintain shape and prevent shrinkage.
2. Tumble Dry: If using a dryer, select a low heat setting and remove items while still slightly damp to reduce wrinkles.

Ironing:

1. Iron While Damp: Iron cotton garments while they are still slightly damp for easier wrinkle removal.
2. Heat Setting: Use a medium to high heat setting for plain fabrics. For printed items, iron at a medium heat to protect the design.

Storing:

1. Fold or Hang: Store cotton items folded in a drawer or hung in a closet to prevent creasing.
2. Avoid Direct Sunlight: Store in a cool, dry place away from direct sunlight to prevent fading.

Additional Tips:

• Stain Removal: Treat stains promptly using a mild detergent. For tough stains, pre-soak before washing.
• Avoid Bleach: Do not use bleach, as it can weaken the fibers and cause discoloration.

By following these care guidelines along with the instructions on the care label, you can enjoy your cotton pieces for years to come!

Shipping Policy

Thank you for choosing Authentica World! Here’s everything you need to know about our shipping process:

Order Processing

All orders are shipped within 2 business days from our warehouse in Dubai. Please note that processing times may be longer during holidays, product launches, limited-edition releases, and promotions.

Shipping Options

We offer the following shipping options:

• Quiqup courier (domestic delivery)

• UAE: 2-3 Business Days – FREE
  
  

• DHL EXPRESS (international deliveries)

• GCC: 2-3 Business Days – AED 106

• Europe: 4-8 Business Days – AED 120

• Rest of the World: 4-10 Business Days – AED 120

• FREE worldwide delivery on orders over 1200 AED / 330 USD

Please keep in mind that estimated delivery times are guidelines and may be affected by payment authorization, customs clearance, or other unforeseen circumstances.

Order Cancellations

Unfortunately, we cannot accept cancellations once an order has been dispatched. If a shipment is undeliverable due to reasons such as refusal to pay import taxes, incorrect addresses, or multiple failed delivery attempts, the package may be abandoned at the recipient’s expense. We also cannot be held responsible for lost or stolen packages.

Taxes & Duties

We ship all items delivery duty unpaid (DDU). This means that international packages may be subject to local taxes, customs duties, and fees imposed by the destination country, known as Import Fees. These charges are not included in the order total and are the responsibility of the recipient.

If you choose to refuse a shipment from Authentica World, you will be responsible for the original purchase price, shipping charges, any incurred Import Fees, and the cost of returning the package.

Acknowledgment

By placing an order, you acknowledge and accept these shipping terms. If you have any questions or need assistance, please don’t hesitate to reach out to us at info@authenticaworld.com.

Thank you for your understanding and support!

Return & Exchange Policy

At Authentica World, we want you to be completely satisfied with your purchase. Here’s everything you need to know about our return and exchange process:

15-Day Return/Exchange Window

You have 15 calendar days from the date you receive your item to request an exchange or return. Unfortunately, we cannot accept requests outside of this time frame.

Full Price Orders

If you change your mind for any reason, you can return your item(s) for a full refund of the item’s value within 15 calendar days of delivery. Simply send your items back to our warehouse in Dubai, UAE.

Sale Items

Please note that items purchased on sale or during promotions are final sale and cannot be returned or exchanged unless they are faulty. If you receive a faulty item, please notify us within 5 calendar days, and provide proof of the issue.

Return Process

To ensure your return is processed smoothly:

• Items must be returned from the same country to which they were delivered.

• Showroom purchases can only be returned from locations within the UAE; we cannot accept overseas returns for these items.

• Please request a return before sending items back; items sent without prior approval will not be accepted.

Condition for Returns:

• Items must be unworn, unaltered, unwashed, and in sellable condition.

• A receipt or proof of purchase is required.

Important Notes:

• Original shipping charges are non-refundable.

• Customers are responsible for shipping and any import customs fees for returned items.

• Authentica World is not responsible for lost returns.

To Start a Return

Please contact us at info@authenticaworld.com with your return request, including a clear reason and any supporting photos or videos. If approved, we’ll provide you with instructions for returning your item.

We will arrange the return through DHL express courier. The return shipping cost can be deducted from your refund or paid directly to DHL by you.

Return Address: Villa 15, 22A St., Jumeirah 2, Dubai, United Arab Emirates.

Damages and Issues

Please inspect your order upon arrival. If you receive a defective or damaged item, or the wrong item, contact us immediately so we can address the issue.

Exchanges

For the quickest way to get a new item, return the original item and make a separate purchase once the return is accepted. Please remember that original shipping charges are non-refundable, and you will be responsible for return shipping costs.

Refunds

Refunds are processed after we receive and approve your returned items. This typically occurs within 3-5 working days. We will issue a refund for the full value of undamaged items returned (excluding applicable shipping and customs fees).

Refunds will be processed via:

• Bank transfer to your credit/debit card.

• Store credit for Cash on Delivery payments.

• According to the vendor’s terms if paid using Tabby.

Please allow 5-7 working days for the refund to reach your account, depending on your bank's processing times.

By placing an order, you acknowledge and accept these terms. If you have any questions or need assistance, feel free to reach out to us at info@authenticaworld.com.

Thank you for shopping with us!